Job Description

Job Description

Job Description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

AI UX Designer

About the Role

We’re hiring an AI UX Designer who pairs exceptional design taste with a deep understanding of

AI‑driven interactions. You’ll shape natural, intelligent user experiences for AI powered features and

Agents moving quickly from insight to shipped product. This role is ideal for a maker who ideates

boldly, executes precisely, and delivers fast without sacrificing craft.

What You’ll Do (Responsibilities)

• Design end‑to‑end AI experiences: Create flows, wireframes, prototypes, and high‑fidelity

UI for conversational, agentic, and assistive features (chat, prompts, tool use, retrieval,

multi‑turn tasks).

• Prototype at speed: Use Figma and similar tools to explore concepts, validate assumptions,

and produce dev‑ready specs in days not weeks.

• Model‑aware interaction design: Translate product goals into prompts, guardrails, states,

and error handling that feel natural and trustworthy; define fallback patterns and handoffs to

traditional UX.

• AI pattern system: Contribute to and evolve an AI design system (prompt components,

response templates, critique states, confidence/uncertainty affordances, safety messaging).

• Stay current: Track fast‑moving AI/UI trends, patterns, and platform changes; bring timely

insights that keep our experiences modern and competitive.

• Cross‑functional collaboration: Work closely with product, research, and engineering to

scope, prioritize, and ship. Write crisp specs, tickets, and handoff documentation that

accelerate delivery.

• Quality & accessibility: Uphold high visual and interaction standards; ensure accessibility,

performance, privacy, and safety considerations are embedded by design.

• Narrative & storytelling: Communicate design rationale through storyboards, prototypes,

and concise narratives that align stakeholders and unlock decisions quickly.

What Success Looks Like (Outcomes)

• You deliver production‑ready AI interactions in rapid, iterative cycles.

• Your prototypes materially de‑risk choices and speed up engineering.

• Patterns you create become reusable standards across teams.

Qualifications (Must‑Have)

• Demonstrated mastery of UX & visual craft with a refined sense of taste; portfolio shows

shipped work with strong fundamentals (layout, typography, hierarchy, motion).

• AI interaction experience: Conversational UX, prompt/cue design, agent flows, uncertainty

and error states, responsible AI considerations.

• Rapid prototyping in Figma and at least one of: Framer, ProtoPie, Principle, Origami, SwiftUI,

React (or equivalent).

• Execution orientation: Proven ability to move from idea → prototype → production quickly

while maintaining quality.

• System thinking: Experience building or extending design systems, ideally including

AI‑specific components and content patterns.

• Data‑informed: Comfortable defining metrics, partnering on experiments, and iterating from

qualitative and quantitative insights.

• Collaboration & communication: Clear writing, crisp storytelling, and strong partnership

with PM/Eng/Research.

• Experience with LLM prompt engineering, evaluation frameworks, or safety/guardrail

tooling.

• Familiarity with RAG, tool‑use/agent frameworks, or telemetry for conversational UX.

• Ability to instrument prototypes for analytics or run small user studies independently.

• Motion/behavioral design for micro‑interactions and responsiveness to model latency.

• Content design background for system messages, tone, and error handling.

Your Portfolio

Please include 3–5 case studies that show:

1. The problem context and constraints.

2. Your process (frames, explorations, prototypes) and rationale.

3. The final shipped work (or a candid post‑mortem if it didn’t ship).

4. Impact: metrics moved, learnings, or business/customer outcomes.

How We Work

• Short cycles, frequent releases; we bias toward learning in production with safeguards.

• Principled speed: We move fast but protect quality with clear standards, checklists, and

async reviews.

• Documentation light, clarity heavy: Single‑source Figma files, tight specs, and shared

patterns to reduce friction.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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