Job Description

Join to apply for the Bookseller - Temporary role at Barnes & Noble, Inc. Location IL - Oswego - Prairie Market Shopping Center - 3486 Classification Temporary Job Summary A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. Behaviors Maintain reliable and punctual attendance for scheduled shifts. Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store. Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness. Are always cheerful with customers, consistently going out of your way to help them. Show aptitude and willingness to learn new skills and acquire new knowledge in the store. Above all, show that you enjoy being a bookseller! Operational Competencies Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently. Developing strong merchandising skills to maintain the book presentation and cleanliness of the store. Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories. Running a register competently to serve customers quickly and reliably. Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows. Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools. Supporting the café team willingly and effectively when needed. Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you can and this is needed, collaborating to support the wider cluster. Progression As you gain experience, you should expect your bookselling knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise and may advance to the next step in the career path – Senior Bookseller – where you will take on new challenges and gain further opportunities for growth. What You Do Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations. Ensure a vibrant bookstore through the execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization, and sense of theater. Leverage key campaigns such as Our Monthly Picks, pre‑orders, etc., to hand‑sell and engage in conversation with every customer. Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop. Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community. Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting. Help with events and community outreach. Protect company assets by adhering to all processes in controlling shrink, expense and payroll. Recognize and offer to help both customers and employees with urgency and care. Model expected behaviors to ensure compliance with all policies and procedures. Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) and in Café when needed. Knowledge & Experience Passionate reader and knowledgeable about books. Positive and can‑do attitude. Enjoy working with people. Energized by working in an ever‑changing environment. Listen to people and enjoy solving problems. Can clearly and respectfully communicate and express oneself. Expected Behaviors Treat customers as the first priority at all times. Grow knowledge of books, the industry and the market. Enjoy making recommendations and engaging with others. Exhibit and demonstrate initiative. Support company goals and initiatives and be a team player. Show respect and kindness to fellow booksellers and customers. Accept responsibility and execute all assignments correctly and with care. Accept coaching and feedback from others openly. Notes An employee in this position can expect an hourly rate starting at $15.00. Benefits Part‑time less than 20 hours per week: Sick & Leave pay, Employee Discount Part‑time 20 – 29.99 per week: Sick & Leave pay, Employee Discount, Vacation, Personal Days and Company holidays, 401(k) Full Time 30+ hours per week: Sick & Leave Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement Seniority level Entry level Employment type Temporary Job function Sales and Business Development Industries Retail #J-18808-Ljbffr Barnes & Noble, Inc.

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