German Speaking Customer Service for Automotive Company - Work Remote In Greece Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for an esteemed automotive company, with the flexibility to work remotely from Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to providing outstanding customer support. Pay Range This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Key Responsibilities Manage customer inquiries related to automotive products, services, and repairs via phone, email, and chat in German. Provide expert assistance regarding vehicle features, specifications, and maintenance options. Help customers with scheduling service appointments and resolving service-related issues. Ensure customer concerns are addressed promptly, maintaining a high level of satisfaction. Document all customer interactions accurately in the CRM system for reference. Collaborate with service and sales teams to improve the overall customer experience. Stay informed about automotive industry trends and company offerings to provide accurate assistance. Requirements Fluency in German (both written and spoken) is essential; knowledge of English is a plus. Previous experience in customer service, preferably in the automotive sector. Excellent communication skills with a friendly and professional demeanor. Strong problem‑solving abilities and a customer‑focused mindset. Interest in automotive technology and a keen understanding of customer needs. Proficient in using customer relationship management (CRM) systems and basic computer applications. Ability to work independently in a remote setting and willingness to adapt to various work hours. Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More… Seniority Level Entry level Employment Type Full‑time Job Function Customer Service Industry IT Services and IT Consulting #J-18808-Ljbffr Mercier Consultancy Medical
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