Job Description

Job Description

Job Description

Description:

Location: Westgate Apartment Homes at 2921 Westgate, Pendleton, OR 97801

Property Size: 205 units
Schedule: Full-time, 40 hours per week, Saturday – Wednesday, 9:00 AM – 6:00 PM, 60-minute unpaid lunch break
Pay Range: $18.00 - $22.00 per hour, DOE (Eligible for monthly bonuses through Stratum’s Stabilized Incentive Bonus Plan , based on leasing performance, renewals, and resident engagement)
Classification: Non-exempt, eligible for overtime pay

Housing Opportunity: Includes the option to live onsite with a 25% rental discount. Water, sewer, garbage, electricity, and internet included.

Do you enjoy connecting with people and helping them find their perfect home?

Westgate Apartment Homes, a beautiful new apartment community in Pendleton, Oregon, offers residents a blend of contemporary living and small-town charm. With modern finishes, thoughtfully designed floor plans, and a welcoming neighborhood atmosphere, Westgate Apartment Homes is the perfect place to call home. Residents enjoy amenities such as energy-efficient appliances, spacious layouts, private patios or balconies, and easy access to local shops, dining, and outdoor recreation.

Located in the heart of Eastern Oregon, Pendleton is known for its rich history, vibrant arts scene, and the famous Pendleton Round-Up, offering a unique blend of culture and adventure just outside your door. Managed by Stratum , we are seeking a Leasing Agent to join our team at Westgate Apartment Homes !

As the first point of contact for prospective residents, the Leasing Agent at Westgate Apartment Homes plays a vital role in creating a welcoming and positive leasing experience while contributing to the success of our community. If you thrive in a fast-paced, customer-focused environment and have a passion for helping people find their next home, we would love to hear from you!

About Us

At Stratum, we are a future-focused property management company dedicated to fostering an environment where employees and communities thrive. Guided by the core meaning of "Stratum"—a foundation for growth and stability—we build opportunities for both personal and professional development.

Our mission is to empower our employees to provide outstanding, resident-focused service while cultivating a workplace built on integrity, collaboration, and innovation.

At Stratum, you won’t just fill the role of Leasing Agent—you’ll be part of a dynamic and inclusive team that is redefining what it means to build thriving communities. Join us and grow with us!

Leasing Agent Key Responsibilities

• Engage with prospective residents by learning their needs and guiding them through the leasing process.
• Showcase the property by conducting tours and highlighting community amenities.
• Process applications and prepare move-in and renewal documentation.
• Maintain marketing efforts by updating listings, tracking leads, and creating activity reports.
• Address resident concerns by investigating issues and providing resolutions.
• Ensure property presentation by inspecting common areas, tour paths, and model units.
• Assist with marketing initiatives, including community surveys and outreach.
• Support general property operations by maintaining a clean and welcoming environment.

What We’re Looking For in a Leasing Agent

• Experience: Previous property management or customer service experience preferred.
• Skills: Strong communication, time management, and organizational abilities.
• Tech: Proficiency with Microsoft Office 365, email, and digital platforms.
• Interpersonal: Ability to build positive relationships with prospective and current residents.
• Physical Requirements: This position requires frequent standing, walking, sitting, bending, stooping, twisting, and talking. Employees must regularly use repetitive motions of the hands, wrists, and fingers to handle documents and operate office equipment. Occasional lifting of up to 50 pounds, climbing stairs or stepstools, and pushing or pulling may be required. The role may involve working indoors and outdoors in varying weather conditions, inspecting property grounds, and operating a golf cart. Motor skills and coordination are necessary to safely perform tasks, and the ability to remain focused and effective during periods of high stress is essential.

Leasing Agent Benefits & Perks

• Competitive pay with performance-based bonuses
• Health, Dental and Vision insurance, Life and AD&D Life Insurance, Employee-paid voluntary insurance options.
• 401(k) Stratum offers a 100% match on employee contributions, up to 4% of your annual salary.
• Employee Assistance Program available on your first day of employment, including your immediate family
• Paid holidays including your birthday!
• Paid sick time
• Monthly Stipend: $50 cell phone stipend
• Mileage reimbursement for approved business-related travel
• Exciting Monthly Bonus Opportunities through Stratum’s Stabilized Incentive Bonus Plan – rewarding you for leasing success, renewals, and community engagement.

Why Choose Stratum?

At Stratum, we believe in investing in our employees' growth and development. We offer a supportive work environment where your contributions are valued, and your professional development is a priority. Join us and be part of a team that makes a difference in the lives of our residents and the success of our properties.

Additional Information

• Background Check: Employment is contingent upon a successful background check after signing a conditional offer.
• E-Verify: We are an E-Verify employer and will verify work eligibility for new or rehired employees.
• Equal Opportunity Employer: Stratum is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable workplace. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, genetic information, veteran status, marital status, familial status, source of income, expunged juvenile record, or any other characteristic protected under federal, state, or local laws. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

How to Apply

If you’re ready to start a rewarding career as a Leasing Agent with Stratum at Westgate Apartment Homes, apply today! Submit your resume and a brief cover letter detailing your experience and passion for customer service.

Join us and help make Westgate a thriving community!

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